We have a few simple steps you need to follow to get set up as a new client:
Step 1
Complete the Account Application
To set up your account smoothly, please download and complete the Atlas New Account Application
Form.
Ensure all fields are accurately filled to avoid delays.
The company or individual details will appear on all invoices.
Provide contact details for the primary and any additional contacts managing your bookings.
Let us know how you found us — we appreciate referrals!
Trade references are required for all new customers.
Signed forms should be scanned and emailed back to your Atlas contact
Atlas offers bespoke quotations tailored to your production needs.
For orders under AED 2,000 (USD 550), payment is due Cash on Collection.
For orders over AED 2,000, payment is required in advance by:
Cash
Credit Card (3% surcharge applies)
Bank Transfer
We guarantee first-class service — if we fall short, we offer fair refunds for prepaid amounts.
Extended
credit terms up to 30 days may be available for repeat clients.
Step 3
Insurance Requirements
For equipment-only hire, please provide a valid insurance certificate covering hired equipment.
If you do not have insurance, Atlas can offer insurance coverage. Contact your Atlas
representative for
a quote and terms.
Insurance typically costs about 10% of the equipment hire fee for equipment-only rentals.
When hiring both crew and equipment, insurance is included at no extra cost.
Step 4
Confirm Your Booking
Once your application and payment terms are approved, confirm your services and agreed rates.
We’ll then
schedule your crew and equipment for delivery.
Please ensure you have reviewed and accepted our terms and conditions.
Step 5
Filming Permits & Permissions in Dubai and the UAE
Most productions in Dubai require official filming permission from the Dubai Film and Television
Commission (DFTC) or relevant local authorities.
Obtaining the correct filming permits and permissions is crucial to ensure your shoot complies
with
local regulations and runs smoothly without legal or logistical issues.
We provide comprehensive support and guidance on securing all necessary filming permits in
Dubai, Abu
Dhabi, and across the UAE to help streamline your production process.
Step 6
Drone Services
We work with trusted partners to provide professional drone hire, licensed drone pilots,
operators, and
assistance with drone permissions and approvals across Dubai and the UAE.
Whether you need aerial footage for commercials, events, or documentaries, we ensure safe,
legal, and
high-quality drone filming.
For full details, please download our Guide to Filming Permission in Dubai or contact us
directly for
expert assistance with filming permits and drone services anywhere in the Gulf region.